Covid-19

Zero Contact Delivery

If you are an essential worker and would like your Sneakers delivered to work please use your work address.

How does contact-less delivery work?

  1. Our delivery driver arrives at your premises and alerts you that they have arrived e.g. knock on your door
  2. Our delivery driver will stand about 2 meters away from you and ask for your name, then they will enter it and sign CV-19 on your behalf (this will show in the tracking information)
  3. They'll then place your parcel down in front of them to complete the delivery or in a more appropriate place you indicate e.g. the doorstep

As usual, if you aren't present when our delivery driver arrives, we will leave a missed delivery card. 

For business deliveries, please note: Your courier will not be able to contact/call you in order to open your premises when attempting to complete a delivery. Please ensure that full access for delivering to a safe place is planned as you return to working from your business. 

For home deliveries, please note: If our driver deems a delivery location to be unsafe or inaccessible, they will leave a missed delivery card as per usual.

Will all courier deliveries be contact-less?

Yes. This is the standard delivery process for both signature required parcels and non-signature parcels.

For more information Click Here